Service FAQs

Why should you service your vehicle at our Honda dealership?

Because we'll fix it right! You won't need to be concerned about the "ifs" and you can get these clear advantages:
We know your vehicle better than anyone else does:
Only dealership staff can get current training from American Honda, and our skilled technicians keep up with the training as new models are released. Only dealerships get the up-to-date technical resources for the model and year of your vehicle: service publications (manuals, service bulletins, and technical newsletters), special tools, computerized diagnostic information, and technical assistance by phone directly from American Honda technical specialists. We work on all Hondas - all models, years, and mileage - so we're experts.
We use Genuine Honda parts and offer competitive prices:
We use high-quality Genuine Honda parts, so you know they'll fit right, function properly, and last a long time. We maintain a large parts inventory and can get parts overnight from Honda. We regularly compare our prices with independent and chain store service outlets to make sure that our prices are competitive.
We work with you to properly care for your vehicle:
At your request, we'll take a drive with you - at the time of drop-off and again when you pick up your vehicle - to ensure that you are completely satisfied. American Honda monitors your responses to the customer satisfaction survey we give you; if you are unhappy with our service, please tell your Service Advisor or the Service Manager before you leave so we can make it right.
We value your continued business with our Honda dealership:
We do a quality control check on our warranty work so you can be assured that your vehicle has been fixed right. We guarantee our maintenance and repair work, and American Honda backs our Genuine Honda replacement parts with a limited warranty of 12 months or 12,000 miles, whichever comes first.

Why shouldn't you service your vehicle at a non-Honda shop?

Because you can't be sure it will be fixed right, and you need to be concerned about these "ifs":
If the work being done isn't what American Honda actually requires for the model and year of your vehicle, then you can't really compare its value and price with the same work done by a Honda dealership. If the non-Honda shop is using Genuine Honda parts, then they're buying them at marked-up prices from a Honda dealer. If they aren't using Genuine Honda parts, then those parts may jeopardize related warranty coverage (while your vehicle is still under warranty), and those parts may reduce the reliability of the repair or maintenance. If they say their mechanics are properly trained, ask how long ago was the training? Are they keeping up with the rapidly changing technology of Honda vehicles? If they aren't familiar with the latest recall, products update, and product improvement campaigns, they may not do the required work and you may not receive free warranty work you may be entitled to.

Why should you follow a maintenance schedule?

Because, with regular service as described in the factory-recommended maintenance schedule in your Owner's Manual, your Honda will have:

  • Better resale value
  • Continued reliability
  • Longer Vehicle Life

When we regularly maintain your entire Honda, you reduce the likelihood that problems will occur. You help prevent breakdowns, minimize unplanned repairs, and ultimately save time, money, and gas.

The Service, Procedure, and Benefit Chart is in Alphabetical Order.

Service Procedure Benefit
Accelerator Linkage Lubricate (Passport Only) Brush linkage with multi-purpose grease. Maintains smooth throttle movement and maximizes linkage life.
Air Conditioning Inspect Operation Check for proper air-out temperature. If abnormal, check heater adjustment, check operating pressure, and recharge or repair as necessary. Ensure proper operation of the air conditioning system for both cooling and defogging operations.
Air Intake Replace Air Cleaner Element Remove air cleaner cover. Replace air cleaner element and reinstall cover. This allows proper air flow to engine. Guards against poor fuel economy, emission failure, fouled spark plugs, poor performance.
Air Intake Inspect Air-Temp Control System (Carbureted Models) Check the condition of the vacuum actuator that controls the air mix door. Inspection of the Air-Temperature control system on carbureted models will ensure that the unit is operating properly. This system maintains proper air temperature going into the engine to prevent carburetor icing.
Alternator Inspect Drive Belt Measure the belt tension, check for wear and adjust if necessary. Inspect belt for damage, wear and proper tension to guard against belt slipping and/or premature failure. Helps maintain battery charge. Prevents belt squeal.
Lubricate Inspect Drive Belt Apply proper amount of correct lubricant to hinges, seals, door strikers, parking brake linkage, hood latch, seat adjusters, and window channels. This minimizes noise from body movement during turns and when driving over bumps. This allows smoother operation of doors, trunk, and windows. This should prevent premature wear of body and chassis mounts.
Brakes Replace ABS High Pressure Hose Relieve high pressure. Remove old hose and install new one. Flush and bleed system with Genuine Honda brake fuild. This increases the reliability of the Anti-lock brakes (ABS) system. The flexible hose is subjected to high pressure and a loss of pressure would cause the ABS to go into backup mode.
Brakes Replace Brake Fluid With Genuine Honda Brake Fluid (Including Anti-Lock Brake System) Remove fluid from brake master cylinder. Add new Genuine Honda brake fluid, flush the system and bleed each wheel cylinder. Remove fluid, refill, and bleed ABS system. Replacing the brake fluid helps to maintain proper hydraulic function of the braking system. This removes water from the system to prevent rusting.
Brakes Inspect Discs, Pads, And Calipers Remove wheels and inspect discs for wear. Measure pad thickness. Check for free caliper movement. This should ensure satisfactory operation of brakes. Should determine friction material condition so the customer can be advised to prevent brake pads from wearing down to the backing plate.
Brakes Inspect Hoses And Lines Brake hoses inspected for damage, leaks, interference, and twisting. Brake lines checked for damage, rusting, leakage, and bends. Brake joints and connections checked for leaks. Inspect brake hoses and lines for leaks or damage.
Brakes Inspect Rear Drums, Cylinders, And Linings Remove rear drums and inspect and measure shoe thickness. Clean brake dust and lube shoe to backing plate contact surfaces. Inspect drums for wear. Inspect the rear brake system. This should ensure that the brakes are operating properly and determine the thickness of the friction material. The wheel cylinders are also checked for leaking brake fluid.
Clutch Inspect Hoses And Lines, Replace Clutch Fluid (Hydraulic Clutch Models) Visually check hoses and lines. Mechanically check the operation of the clutch. Flush and bleed the system using Genuine Honda brake fluid. Inspect hoses and lines for leaking hydraulic fluid that could cause clutch failure. Replacing the fluid removes moisture from hydraulic system to prevent rusting.
Clutch Lubricate Pedal Spring, Bushing And Clevis Pin (Passport Only) Visually check clutch pedal spring, bushings, and clevis pin for wear or lack of lubrication. Lubricate pedal and release arm pivots. This will maintain smooth operation of these clutch components and minimize their wear.
Cooling System Replace Engine Coolant Drain and flush old coolant from system. Add new Genuine Honda anti-freeze/water mixture in a 50/50 ratio. This maximizes radiator, engine, and water pump life.
Cooling System Inspect Hose\Connections Hoses and connections inspected for looseness, cracks, and deterioration. Inspect the hoses and connections for leaks or loss of coolant.
Cooling System Inspect Radiator Core And A/C Condenser Visually inspect radiator core and air conditioning condenser for signs of damage or corrosion. Inspect the radiator core and A/C condenser for visual leaks of coolant or refrigerant. Early detection can minimize damage to other associated components and minimize the cost of repair, if necessary.
Cruise Control Inspect Linkage And Hoses (Passport Only) Check for smooth operation. Check hoses for signs of cracking and splitting. Inspect the cruise control linkage and hoses to ensure that they are operating the cruise control actuator properly.
Differential Replace Axle Gear Lube-Front And Rear (Passport Only) Drain gear lube from differential and refill Prevents premature wear, and binding noise from the rear differential on turns. Particularly important if vehicle is driven through deep water.
Distributor Inspect Cap, Rotor, Ignition wires, And Timing Distributor cap removed and inspected. Wires and rotor checked for carbon build-up, cracks, or deterioration. Check ignition timing. Inspect the distributor cap, rotor and ignition wires to ensure that these components will deliver consistent voltage to the spark plugs. Detection and repair of a problem with one of these components should help maintain optimum engine performance.
Engine Replace Oil And Filter Remove engine drain plug and drain oil. Replace oil filter. Reinstall drain plug with new washer and tighten to proper torque. This will maximize engine life, replenish anti-wear additives and detergent levels to minimize wear or sludge build-up. Changing oil will minimize the build-up of contaminants formed as the results of the normal combustion process that can break down motor oil.
Exhaust System Inspect (Before And After Catalytic Converter) Install new oil filter to the proper torque, and refill with the proper viscosity and API service classification oil. Check for proper exhaust system operation to ensure there are no leaks
Exhaust System Inspect Catalytic Conveter Heat Shield Inspect exhaust pipes and muffler. Inspect converter heat shield for condition and tightness. Inspect the catalytic converter heat shield to ensure it is tight and in good condition. This will protect the vehicle and the environment from the heat that the converter produces.
Fluid Levels Inspect Inspect for proper amount and condition of engine oil; differential, transfer case and shift on the fly fluid (if appropriate); transmission fluid; brake fluid; clutch fluid; power steering fluid (if appropriate); coolant; and window washing solution. Check all fluid amount and condition will maximize the car's reliability and minimize inconvenience.
Fuel Replace Fuel Filter Remove old fuel filters and install new filter. This should maintian clean and proper flow of fuel to engine. This should prevent poor performance and potential engine damage due to insufficient fuel.
Fuel Inspect Fuel Pipes, Hoses, And Connections Inspect fuel lines for loose connections, deterioration, and cracks. Inspect fuel lines and connections for leaks or damage to ensure the integrity of the fuel system.
Idle Inspect Idle Speed Adjust the idle speed, if necessary, when the engine is at operating temperature. Ensure that idle speed is within specifications. This should help maximize fuel economy. Helps prevent premature brake wear on cars with automatic transmission.
Oxygen Sensor Replace (Passport Only) Remove and replace oxygen sensor. An inoperative oxygen sensor will prevent the Engine Control Module (ECM) from adjusting the air fuel to the optimum level potenially causing the vehicle to emit excessive emissions.
Parking Brake Inspect And Lubricate Lift vehicle and turn rear wheels to make sure the brakes are not dragging. Adjust parking brake to the proper amount of free play and lubricate the linkage. Ensure that the parking brake is adjusted to proper clearance. Too much clearance will prevent full parking brake application. Too little clearance could accelerate brake wear.
PVC Valve Inspect Inspect and clean Positive Crankcase Ventilation (PCV) valve. Inspect the PVC valve for clogging to minimize the possibility of oil leaks or adverse idle characteristics.
Propeller Shaft Flange Torque Inspect (Passport Only) Loosen, then tighten, flange bolts to proper torque. Ensure that the propeller shaft remains tight minimizing the chance of noise caused by loose flange.
Spark Plugs Replace Remove old spark plugs and replace with new ones of the proper heat range and gap. Help maintain engine performance. Help maintain low emissions.
Starter Safety Switch Inspect Try to start the vehicle while the clutch is engaged with the vehicle in neutral. Ensure that the starter safety switch is operating properly to prevent starter motor operation when the clutch is not depressed.
Steering Inspect Gear Play (Passport Only) Measure amount of free play in steering wheel. Adjust the steering gearbox if necessary using the Honda Special Tool. Inspect the amount of free play in the steering wheel. Proper free play minimizes drifting of the car from side to side while holding steering wheel steady and maximizes steering gear life by having proper gear teeth engagement.
Steering Replace Power Steering Fluid (Passport Only) Drain old fluid and fill with new fluid. Replace the power steering fluid to minimize power steering component wear due to old or contaminated fluid.
Steering Inspect Power Steering Pump Belt Inspect the power steering pump belt for damage, wear, and proper tension. Adjust belt if it is not within specification. Inspect the power steering pump belt for signs of wear and for proper tension. A loose belt will shorten belt life and limit the amount of assist while a tight belt will shorten belt and pulley life. Prevents belt squeal.
Steering Inspect Power Steering System Test drive to confirm proper operation. Check the power steering fluid level and the steering rack for any leakage. Inspect the power steering system components and hoses for leaks and ensure that the system is operating properly.
Supplemental Restraint System (SRS) Inspect Inspect the SRS components for signs of wear and SRS control unit for diagnostic trouble codes. Inspect the SRS components for visible signs of wear or damage to ensure the high degree of reliability designed into the system is maintained.
Suspension Inspect Components/Mounting Bolts Check critical suspension bolts with torque wrench to ensure they are properly tightened. Inspect critical suspension bolts for proper torque to prevent chassis noise.
Timing And Balancer Belt / Water Pump Replace the timing belt, balancer belt and water pump at 90,000 miles or 6 years whichever comes first. Replace the alternator, air conditioning and power steering belts. A broken timing belt or water pump can cause the engine to stop and potentially cause severe damage to the engine valves, cylinder head, and pistons.
Transaxle Inspect Drive Shaft Boots (CV Boots) Visually check Constant Velocity (CV) boots for cracking, splitting, and wear. Inspect CV boots for leaks. Early detected leaks from CV boots can be repaired to minimize the potential of CV joint contamination and failure.
Transmission Replace Transmission Fluid Drain old transmission fluid. Refill with Genuine Honda transmission fluid. Replacing the transmission fluid at the proper interval maximizes transmission life.
Transfer Case Replace Transfer Case Fluid (Passport Only) Drain old fluid and fill transfer case with the specific amount and proper type fluid. Replacing the transfer case fluid at the proper intreval maximizes transfer case life.
Valve Clearance Inspect Remove the valve cover with the engine cold. Measure valve clearance and adjust if necessary. Inspect and adjust the valve clearance to decrease the chance of valve noise.
Wheels Rotate Tires Remove wheel/tire assembly and reinstall based on tire rotation recommendation in the owner's manual. Rotating the tires helps maximize tire life and minimize uneven tire wear.
Wheels Inspect Wheel Alignment (Front And Rear) Install vehicle on alignment rack. Check alignment for proper toe, caster, and camber. Wheel alignment will ensure that the wheels are properly aligned and should minimize uneven or accelerated tire wear.
Wheels Repack And Lube Front Wheel Bearings (Passport Only) Clean and repack wheel bearings. Repacking wheel bearings will maximize the wheel bearing life. This is particularly important if the vehicle has been driven through deep water.